Refund Policy

Overview

Last updated: 18-09-2025

At 222 MOONSHINE, we aim to deliver your orders quickly and safely. Please review our shipping policy below.

1. Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).
  • You will receive a confirmation email once your order has been shipped.

2. Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Estimated delivery times:

    Domestic (within [your country]): 3–7 business days
    International: 7–21 business days (may vary based on location and customs)

  • Delivery delays can occasionally occur due to factors beyond our control (courier delays, weather, customs).

3. Shipment Confirmation & Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
  • Tracking information may take up to 24–48 hours to update.

4. Customs, Duties & Taxes

  • 222 MOONSHINE is not responsible for any customs fees, import duties, or taxes applied to your order.
  • All fees imposed during or after shipping are the customer’s responsibility.

5. Damages & Lost Packages

  • 222 MOONSHINE is not liable for products damaged or lost during shipping.
  • If your package arrives damaged, please contact the shipping carrier to file a claim.
  • Save all packaging materials and damaged items before filing a claim.

6. Wrong Address Disclaimer

  • Customers are responsible for providing the correct shipping address at checkout.
  • If a wrong address is entered, we are not responsible for undeliverable packages.

7. Contact Us

If you have any questions about shipping, please contact us:

📧 Email: support@222moonshine.com
🌐 Website: www.222moonshine.com