Refund Policy
Overview
Last updated: 18-09-2025
At 222 MOONSHINE, we aim to deliver your orders quickly and safely. Please review our shipping policy below.
1. Order Processing
- All orders are processed within 1–3 business days (excluding weekends and holidays).
- You will receive a confirmation email once your order has been shipped.
2. Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery times:
Domestic (within [your country]): 3–7 business days
International: 7–21 business days (may vary based on location and customs)
- Delivery delays can occasionally occur due to factors beyond our control (courier delays, weather, customs).
3. Shipment Confirmation & Tracking
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
- Tracking information may take up to 24–48 hours to update.
4. Customs, Duties & Taxes
- 222 MOONSHINE is not responsible for any customs fees, import duties, or taxes applied to your order.
- All fees imposed during or after shipping are the customer’s responsibility.
5. Damages & Lost Packages
- 222 MOONSHINE is not liable for products damaged or lost during shipping.
- If your package arrives damaged, please contact the shipping carrier to file a claim.
- Save all packaging materials and damaged items before filing a claim.
6. Wrong Address Disclaimer
- Customers are responsible for providing the correct shipping address at checkout.
- If a wrong address is entered, we are not responsible for undeliverable packages.
7. Contact Us
If you have any questions about shipping, please contact us:
📧 Email: support@222moonshine.com
🌐 Website: www.222moonshine.com